customer-service

The ASMR Guys Who Get Off on Customer Service Calls

Two years ago, sitting in his Chicago apartment, Jeff came to the sober realization that he’d hit rock bottom. Not from heroin or booze, not…

The Science Behind Hold Music Isn’t Quite Sure What Makes the Best Type of Hold Music

Two years ago, one sadistic redditor asked, “What’s the best on hold music you’ve had?” Assuming he meant “heard,” other redditors responded with actual examples…

I’m in Awe of the Shit People Try to Return for a Refund

I’m an anxious guy, and I don’t like bothering people. I get particularly nervous if I have to bother someone working a service industry job….

How to Break Up: The Company With Bad Customer Service That You Can’t Escape From

Claiming your independence from some people in your life is easy. That childhood friend who wants to keep up with you on Facebook? Unfollow and…