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customer-service

How to Complain About a Business During COVID Without Being a Total Jerk

Ian Lecklitner November 4, 2020

If anything, just know that going full Karen only makes things worse

A Waiter, a Flight Attendant and a Mall Santa on How to Remain Nice Under Duress

What do people whose very job relies on their niceness have to say about staying pleasant at all costs?

October 17, 2019

How to Annihilate Your IRL Junk Mail and Save the Planet

It's time for Spectrum’s reign of household terror to come to an end

June 18, 2019

What to Do When Your Airbnb Is a Bigger Shithole Than You Thought

But… not too shitty to vacate immediately

June 18, 2019

The ASMR Guys Who Get Off on Customer Service Calls

Quinn Myers and Admin November 16, 2018

The Science Behind Hold Music Isn’t Quite Sure What Makes the Best Type of Hold Music

Andrew Fiouzi October 29, 2018

I’m in Awe of the Shit People Try to Return for a Refund

Miles Klee January 16, 2018

How to Break Up: The Company With Bad Customer Service That You Can’t Escape From

Adam Elder July 4, 2017

Customer Service Representatives Are the Least Respected People in Tech

Sulagna Misra September 1, 2016

How to Win a Fight With Customer Service

Devon maloney August 11, 2016
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