Service Workers Don’t Have to Pretend to Be Happy Anymore
The service economy has long demanded artificial good cheer in addition to labor — but that could be over
I’ve Been Forced to Go Back to My Bartending Gig in Georgia — This Is What It’s Like
‘I personally don’t want to die for a bartending gig’
Is There Any Tip Big Enough for Service Workers in Coronavirus Hell?
Your server, bartender and delivery driver are risking lives and livelihoods to keep you fed — and many walk away with way less than 20 percent