Service Workers Don’t Have to Pretend to Be Happy Anymore

The service economy has long demanded artificial good cheer in addition to labor — but that could be over

I’ve Been Forced to Go Back to My Bartending Gig in Georgia — This Is What It’s Like

‘I personally don’t want to die for a bartending gig’

‘It’s All a Lie’: Lowe’s Employees Say Company Policies Put Their Lives at Even Greater Risk

Sick, scared and exhausted, associates slam corporate spin as company sales drive a flood of customers to retail stores mid-pandemic

Your Neighborhood Bartender’s Body Is Broken and Their Brain Is Fried

But at least the memory skills they’re practicing will serve them well when they’re still working at 80