customer-experience
How to Complain About a Business During COVID Without Being a Total Jerk
If anything, just know that going full Karen only makes things worse
What to Do When Your Airbnb Is a Bigger Shithole Than You Thought
But… not too shitty to vacate immediately
How to Break Up: The Company With Bad Customer Service That You Can’t Escape From
Sure, you’re tempted to drop some f-bombs, but here’s what to drop instead
This Is the Best Way to Get Your Money Back
One consumer expert says the ‘executive email carpet bomb’ is fail-proof
